1.
Value Its Measurement, Design, and Management
by Shillito, M. Larry, Marle, ...
ISBN: 9780471527381
List Price: $155.00
2.
Advanced Qfd Linking Technology to Market and Company Needs
by Shillito, M. Larry
ISBN: 9780471033776
List Price: $145.00
3.
Voice of the Customer Acquiring, Processing, and Deploying
by Shillito, M. Larry
ISBN: 9781574442908
List Price: $74.95
4.
Acquiring, Processing, and Deploying : Voice of the Customer
by Shillito, M. Larry
ISBN: 9781420025606